Chatham Hospital Earns 12th Consecutive Five-star Rating from CMS
SILER CITY, NC – UNC Chatham Hospital has received its 12th consecutive five-star rating in patient experience from the Centers for Medicare & Medicaid Services. CMS analyzes hospitals using data on several factors for its Hospital Compare online database to give patients and their families another tool to make informed health care choices.
Chatham Hospital has earned top scores in patient experience since 2016, when CMS began providing star ratings for hospitals to help consumers make more informed decisions about where to access health care. The patient experience survey, called HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems), is a national survey that asks patients about their experiences during a recent hospital stay. The survey asks a random sample of adult patients for their feedback on topics like how well nurses and doctors communicated, how responsive hospital staff were to patient needs and the cleanliness and quietness of the hospital environment.
"We are thrilled to be recognized as a five-star hospital for 12 consecutive quarters now," said Bob Enders, president of Chatham Hospital. "We believe we are the only hospital in North Carolina to accomplish this. I am so proud of our team. Providing high quality care and patient satisfaction is our ultimate goal."
To view Chatham Hospital’s rating, visit www.Medicare.gov/hospitalcompare.